Returns and Refunds
1. The buyer can return any product within 14 days, upon receipt, except for the conditions described below:
a. If the product labels have been removed.
b. If a sealed package has been opened.
c. If the product has been damaged.
d. If the original product packaging does not exist.
e. If the product is personalized.
f. If the product is produced according to the buyer's specifications.
g. If the product is either rapidly deteriorating or out of date.
h. Underwear, lingerie, swimsuits and bikinis, masks and other protection and personal use products, for reasons of hygiene and safety.
i. Newspapers and magazines unpacked.
j. Service vouchers after booking confirmation.
k. Digital content.
l. Whenever the product or service has in its conditions of purchase and / or use express mention regarding the return.
2. Returns must be made to the brand or company that sold the product.
3. The buyer must communicate this return using the return request form that is available in the application.
4. Products that can be returned must comply with the following criteria:
a.The. Defective or bad products at the time of delivery.
b. Products received not according to the order.
c. Products that have not been used, washed, damaged or mishandled and that have not met your expectations within 14 days of delivery.
5. Products that cannot be returned
a. The. Products that exceed 14 days from the delivery date.
b. Products that have been washed, used or misused.
c. Products in the following categories: Bathing suits, Underwear, Lingerie, masks and similar personal protection products and Earrings, for reasons of hygiene and safety.
6. Sizes and measures
There may be slight differences between brands in sizes and measurements.
In case you received the wrong size we will refund the amount.
7. The return shipping costs will be the responsibility of the buyer and are only refundable in cases where the responsibility is of the seller.
8. Exchanges
Exchanges are not permitted for security reasons.